Customer Feedback
We believe trust is built through transparency, quality, and responsible communication. Below is a selection of genuine customer experiences shared with us directly. These comments reflect individual impressions of our brand, service, and product quality.
Individual experiences may vary. Customer feedback does not constitute medical, nutritional, or health advice.
We believe trust is built through transparency, quality, and responsible communication. Below is a selection of genuine customer experiences shared with us directly. These comments reflect individual impressions of our brand, service, and product quality.
Individual experiences may vary. Customer feedback does not constitute medical, nutritional, or health advice.
What Our Customers Say
Sarah M. – Sydney, Australia
Parent of a toddler
“What stood out to us was the clarity around ingredients and sourcing. The information provided gave us confidence in the brand, and the overall ordering and delivery experience was very smooth.”
Verified customer feedback · Purchased via our website
Dani K. – Sydney, Australia
Repeat customer – Mumma’s Choice
“We appreciate the transparent approach and the emphasis on quality standards. Packaging, labelling, and communication were all clear and professional, which is important to us when choosing infant food products.”
Verified customer feedback · Customer experience shared via phone
Emily T. – Brisbane, Australia
First-time customer – Mumma’s Choice
“The level of detail provided about sourcing and manufacturing helped us feel comfortable with our decision. Customer support was responsive and informative throughout the process.”
Verified customer feedback · Purchased online
Alex M. – Central Coast, NSW
Repeat Customer – Active Choice
“I’ve tried the vanilla, coffee, and strawberry flavours and have been impressed with the taste and smoothness. It’s easy to mix and far more pleasant to drink than many other plant-based protein powders I’ve tried.”
Verified customer feedback · Purchased online
Michaela L. – Melbourne, Australia
First time customer – Mumma’s Choice
“Ordering was straightforward, delivery was reliable, and we appreciated the clear communication from the brand.”
Verified customer feedback · Online purchase
Luca P. – Sydney, Australia
Repeat customer – Active Choice
“I really enjoy the coffee flavour. It’s the first protein powder I’ve found that I actually like drinking on a regular basis.”
Verified customer feedback · Customer experience shared via WhatsApp
Our Commitment
We are committed to maintaining high standards across sourcing, manufacturing, and customer service. Feedback helps us continually improve and ensures we remain accountable to our customers and partners.
If you would like to share your experience with our brand, please contact us directly. With your permission, we may feature feedback on our website using first name and location only.
Customer feedback is collected directly and curated to ensure clarity, accuracy, and compliance with applicable regulations.
Frequently Asked Questions
How is customer feedback collected?
Customer feedback featured on this page is shared with us directly via email, customer correspondence, or post-purchase communication. With permission, we display selected feedback using first name and location only. All feedback is reviewed before publication to ensure clarity, accuracy, and compliance with applicable advertising and food regulations.
Why doesn’t Mumma’s Choice use star ratings?
As a brand operating in a regulated nutrition category, we prioritise responsible communication over volume-based ratings. Star ratings can oversimplify complex purchasing decisions and may include unverified or non-compliant claims. We believe thoughtfully presented customer experiences provide more meaningful insight and better reflect our commitment to quality and transparency.
Do customer experiences represent typical results?
Customer feedback reflects individual experiences with our brand, service, and product presentation. Experiences may vary, and feedback should not be interpreted as medical, nutritional, or health advice.
Can I submit my own feedback?
Yes. We welcome feedback from customers and partners. If you would like to share your experience, please contact us directly. With your consent, we may feature your feedback on our website using first name and location only.